Privacy Policy
Effective January 1, 2026
San Clemente Insulation and Spray Foam, sanclementeinsulation.com, hi@sanclementeinsulation.com
Who this policy covers
This policy explains how San Clemente Insulation and Spray Foam handles the information you share when you use our website, call us or ask for an estimate. We're an insulation contractor in San Clemente, CA. We keep the information we collect to what we need to answer you, schedule your job and run the business.
It applies to this website, starting from our home page, and to the requests you send through it. If you'd like to know more about who we are before reaching out, our About page covers that.
What information we collect
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the house, and a few words about the job, like a hot upstairs room or an attic that needs more insulation.
When you call or email us, we keep a record of that conversation so whoever follows up knows what you asked for. If we come out for an estimate, we may take notes and photos of your attic, walls or crawl space, because that's how we figure out the work and the price.
Like most websites, ours also collects some information automatically when you visit. That can include your browser type, the device you're on, the pages you looked at, how you got to the site and a general location based on your internet connection. We don't use this to identify you personally.
Cookies and website analytics
Cookies are small files your browser stores so a website works properly and remembers basic settings. We use them, along with analytics tools, to see which pages people visit and where the site could be clearer, so we can make it easier to use.
You can block or delete cookies in your browser settings. The site will still work for reading and contacting us, though some features may not behave quite the same.
How we use your information
We use what you send us to answer your questions, schedule and carry out estimates and jobs, send quotes and invoices, and follow up on work we've done. We may also use it to keep our own business records and to meet any legal or tax requirements.
We don't sell your personal information. We share it only with the services that help us run the business, such as the form service that collects website requests, our phone and email providers, and payment or bookkeeping tools, and only as much as they need to do that work. We'd also share it if the law required us to.
How long we keep it
We keep your information for as long as we need it to answer your request, complete and stand behind the job, and keep accurate business and tax records. Once we no longer need it for those reasons, we delete it or remove anything that identifies you.
If you asked for an estimate and didn't go ahead with the work, you can ask us to remove your details at any time.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You can also tell us to stop contacting you about anything other than a job you've already booked.
Depending on where you live, including here in California, the law may give you further rights over your personal information. We'll answer any request in line with those rights, and we won't treat you differently for making one. We may need to confirm who you are before we act on a request, so we don't hand someone else's details to the wrong person.
Keeping your information safe
We take reasonable steps to protect what you share with us, and we limit who on our side can see it. No website or system is completely secure, so please don't send anything sensitive, like payment card numbers, through the contact form.
Children's privacy
This website is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
How to raise a privacy question or concern
If you have a question about this policy or want to make a request about your information, call us at (949) 312-6336 or send us a message through our Contact page. We're available Monday through Friday from 8 AM to 10 PM and Saturday and Sunday from 6 AM to 9 PM.
Tell us what you'd like us to do, and we'll reply within 1 business day and let you know what happens next.
Changes to this policy
We may update this policy when our business or the tools we use change. When we do, we'll post the new version on this page, and it applies from the time it's posted.